Archer Systems: Case Dashboard

Archer Systems: Case Dashboard

Archer Systems: Case Dashboard

LegalTech | B2B | Prod in 2023

LegalTech | B2B | Prod in 2023

LegalTech | B2B | Prod in 2023

Design a dashboard to track completion status of new clients completing necessary paperwork in a Class Action Lawsuit of more than 250,000 people.

Design a dashboard to track completion status of new clients completing necessary paperwork in a Class Action Lawsuit of more than 250,000 people.

Design a dashboard to track completion status of new clients completing necessary paperwork in a Class Action Lawsuit of more than 250,000 people.

Archer Systems was contracted in 2023 to build a custom portal for law firms and the judge presiding over the 3M Earplugs lawsuit. This portal needed to be a dashboard to keep track of every single claimant’s paperwork completion status involved in the class action lawsuit (280,000+ people).

Archer Systems was contracted in 2023 to build a custom portal for law firms and the judge presiding over the 3M Earplugs lawsuit. This portal needed to be a dashboard to keep track of every single claimant’s paperwork completion status involved in the class action lawsuit (280,000+ people).

Goals:

Design a dashboard portal to show various claimant data for law firms and the Judge.
Make the dashboard up to date with the latest UI and UX brand refresh for Archer Systems.
Account for certain design limitations that come with Power BI.

Goals:

Design a dashboard portal to show various claimant data for law firms and the Judge.
Make the dashboard up to date with the latest UI and UX brand refresh for Archer Systems.
Account for certain design limitations that come with Power BI.

Goals:

Design a dashboard portal to show various claimant data for law firms and the Judge.
Make the dashboard up to date with the latest UI and UX brand refresh for Archer Systems.
Account for certain design limitations that come with Power BI.

The sections and charts in the portal represent the various data connected to the claimants, and what their submission status is. Are they a Level 1 claimant, meaning they are entitled to the highest possible pay out? Have they completed their paperwork or is their law firm missing information about them? Archer Systems does this work on a normal basis for lawsuits - but usually not on cases with almost 1/3 of a million people to track down. Usually not cases where the judge has made a special request for a portal like this one.

The sections and charts in the portal represent the various data connected to the claimants, and what their submission status is. Are they a Level 1 claimant, meaning they are entitled to the highest possible pay out? Have they completed their paperwork or is their law firm missing information about them? Archer Systems does this work on a normal basis for lawsuits - but usually not on cases with almost 1/3 of a million people to track down. Usually not cases where the judge has made a special request for a portal like this one.

Understanding a very specific industry is such a short time was an awesome challenge to approach. Early wireframes and feedback helped solidify the data needed and displayed correctly on the screens. Upon the first round of user research, we expanded the solution to include data driven suggesting, or "Smart Recommendations". After the second round of testing, we were able to more clearly define and solve for the business goals portion of the software.

The sections and charts in the portal represent the various data connected to the claimants, and what their submission status is. Are they a Level 1 claimant, meaning they are entitled to the highest possible pay out? Have they completed their paperwork or is their law firm missing information about them? Archer Systems does this work on a normal basis for lawsuits - but usually not on cases with almost 1/3 of a million people to track down. Usually not cases where the judge has made a special request for a portal like this one.

This project moved extremely quickly, sometimes changing multiple times a day. I worked with developers closely to provide a clear direction for them to look towards and keep in mind while they quickly began to set up the backend. Quick and early wireframes of the main dashboard page came in handy to communicate to all parties involved (Archer, CaseLocker, Qualtrics, etc) and help define product requirements.

This project moved extremely quickly, sometimes changing multiple times a day. I worked with developers closely to provide a clear direction for them to look towards and keep in mind while they quickly began to set up the backend. Quick and early wireframes of the main dashboard page came in handy to communicate to all parties involved (Archer, CaseLocker, Qualtrics, etc) and help define product requirements.

This project moved extremely quickly, sometimes changing multiple times a day. I worked with developers closely to provide a clear direction for them to look towards and keep in mind while they quickly began to set up the backend. Quick and early wireframes of the main dashboard page came in handy to communicate to all parties involved (Archer, CaseLocker, Qualtrics, etc) and help define product requirements.

My favorite thing about this project was how it reminded me the importance of valued relationships with development.

My favorite thing about this project was how it reminded me the importance of valued relationships with development.

Outcomes:

The data sets on this dashboard helped reduce confusion on part of the law firms tracking claimant representation by 26%.

The data sets on this dashboard helped reduce confusion on part of the law firms tracking claimant representation by 26%.

The data sets on this dashboard helped reduce confusion on part of the law firms tracking claimant representation by 26%.

The data sets on this dashboard helped reduce confusion on part of the law firms tracking claimant representation by 26%.

New design standards were implemented in this work, giving Archer Systems a facelift and excellent impression on potential future clients.

New design standards were implemented in this work, giving Archer Systems a facelift and excellent impression on potential future clients.

New design standards were implemented in this work, giving Archer Systems a facelift and excellent impression on potential future clients.

New design standards were implemented in this work, giving Archer Systems a facelift and excellent impression on potential future clients.

The case portal went live in 2 months.

The case portal went live in 2 months.

The case portal went live in 2 months.

The case portal went live in 2 months.

If you'd like to see more work, or the Figma prototypes for any of these projects please contact me.

If you'd like to see more work, or the Figma prototypes for any of these projects please contact me.

If you'd like to see more work, or the Figma prototypes for any of these projects please contact me.